{"id":26546,"date":"2023-08-21T13:13:27","date_gmt":"2023-08-21T18:13:27","guid":{"rendered":"https:\/\/mascolombia.com\/master-payments-on-claro-a-complete-guide-to-paying-bills-and-using-claro-payments-pse\/"},"modified":"2025-01-03T16:00:20","modified_gmt":"2025-01-03T21:00:20","slug":"master-payments-on-claro-a-complete-guide-to-paying-bills-and-using-claro-payments-pse","status":"publish","type":"post","link":"https:\/\/mascolombia.com\/en\/master-payments-on-claro-a-complete-guide-to-paying-bills-and-using-claro-payments-pse\/","title":{"rendered":"Master Payments on Claro: A complete guide to paying bills and using Claro payments PSE"},"content":{"rendered":"\n<p>The Claro payments tool offers users two options: access the Claro Payments <em>online<\/em> portal or download the Claro Pay application. If you are a Claro customer, you will be able to pay the bill for your services with the company, as well as buy packages and make recharges through the web portal.<\/p>\n\n\n\n<p>If, on the other hand, you want to make payments that do not belong to Claro services, you can use the Claro Pay application available on all smart mobile devices. Either way, it might be helpful to have an <a href=\"https:\/\/www.trevozo.com\/invoice-template\" target=\"_blank\" rel=\"noopener\">invoice receipt template<\/a> in hand. So keep that in mind.<\/p>\n\n\n\n<p>Below we explain how to use both tools.<\/p>\n\n\n\n<p>You may also read: <a href=\"https:\/\/mascolombia.com\/en\/subsidies-of-the-colombia-mayor-program-are-already-being-delivered-steps-to-claim-them-last-days-to-go\/\"><strong>Subsidies of the Colombia Mayor Program are already being delivered: steps to claim them, last days to go<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Claro Pay: payments on Claro from your phone<\/h2>\n\n\n\n<p>This is a tool that joins the trend of digital payments. The Claro Payments tool allows users to make payments, purchases and recharges from their mobile device through the Claro Pay application.<\/p>\n\n\n\n<p>This is an option that has grown in popularity due to the benefits it offers.<\/p>\n\n\n\n<p>On the one hand, this tool represents a safe and easy-to-use alternative that allows users to make investments and savings, receive funds and even enjoy benefits such as cashback on bill payments.<\/p>\n\n\n\n<p>It is also presented as a simple option to complete payments through Claro, without being limited to the company\u2019s products and services.<\/p>\n\n\n\n<p>On the other hand, this digital wallet allows its users to complete the payment of utility bills, save funds, transfer money to friends or contacts, and make payments for goods and services offered by associated businesses.<\/p>\n\n\n\n<p>In turn, the associated businesses receive the money quickly, securely and reliably through an electronic platform provided by the company.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to pay your bills from Claro Pay: step by step<\/h2>\n\n\n\n<p>The Claro Pay platform allows users to pay outstanding bills and gives 1% cashback for this type of transactions. So for app users, each utility bill payment guarantees 1% cashback.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Download and sign up for the Claro Payments app<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To make payments on Claro Pay, the first thing you need to do is download the app, which is available on all phone operating systems.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay1-1024x683.jpg\" alt=\"\" class=\"wp-image-26485\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay1-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay1-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay1-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Once the application is downloaded, you must register to create an account with your phone number and other personal information.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay2-1024x683.jpg\" alt=\"\" class=\"wp-image-26487\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay2-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay2-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay2-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay2.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>To complete the registration process, the user must create a password in the Claro pagos application.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay3-1024x683.jpg\" alt=\"\" class=\"wp-image-26489\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay3-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay3-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay3-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay3.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<p>You may also be interested in:<a href=\"https:\/\/mascolombia.com\/en\/icetex-bill-will-finally-be-easy-to-understand-entity-announces-invoice-changes\/\"><strong> Icetex bill will finally be easy to understand: entity announces invoice changes<\/strong><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to pay Claro and utility bills<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the application on your mobile device and select the \u2018pay bills\u2019 option.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1024x683.jpg\" alt=\"\" class=\"wp-image-26491\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>The screen will show you a series of payment options in Claro to choose which type of bill you wish to pay (water, energy, television, gas, telephone, social security, etc.). Select the appropriate option.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1024x683.jpg\" alt=\"\" class=\"wp-image-26493\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>After selecting the type of invoice you wish to pay, the application will prompt you for more information, such as company name, payment reference and method.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay6-1024x683.jpg\" alt=\"\" class=\"wp-image-26497\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay6-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay6-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay6-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay6.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<p>If the selected payment method is PSE, you must specify whether you are a \u2018Natural Person\u2019 or \u2018Legal Person\u2019, and select the bank from which the funds will be sent. Once this information is verified, the payment will be made successfully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to pay with Claro Pay at allied merchants?<\/h2>\n\n\n\n<p>To make payments at Claro Pay partner merchants, users can use the QR code. Follow the instructions below to make purchases and payments in Claro Pay with the QR.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the application and select the \u2018Pay\u2019 option at the bottom of the screen.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1-1024x683.jpg\" alt=\"\" class=\"wp-image-26499\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay4-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Press the scanner icon and use the camera to scan the vendor\u2019s QR code.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1-1024x683.jpg\" alt=\"\" class=\"wp-image-26501\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay5-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Select the payment method and enter the requested information. Once the information is verified the payment will be completed and the seller will receive the amount quickly and securely.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay9-1024x683.jpg\" alt=\"\" class=\"wp-image-26503\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay9-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay9-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay9-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claropay9.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits of Claro Pay<\/h2>\n\n\n\n<p>The Claro Pay application not only allows payments to be made at Claro, but also offers multiple benefits, including cashback for bill payments, additional gigabytes in recharges to Claro customers\u2019 lines and +25,000 authorized points to send and receive money.<\/p>\n\n\n\n<p>All the information regarding these and other benefits is available at <a href=\"https:\/\/www.claro.com.co\/personas\/autogestion\/claro-pay\/\" target=\"_blank\" rel=\"noopener\">this link<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Claro\u2019s payment and recharge portal<\/h2>\n\n\n\n<p>This interface was created to make it easier for Claro customers to make transactions for their products and services. In this way, the portal allows Claro users to pay their bills, make recharges and even buy packages online.<\/p>\n\n\n\n<p>The user can enter the web portal and find in one place a wide range of options to complete payments in Claro. Here\u2019s how to use it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step by step to use the Claro payment web portal<\/h2>\n\n\n\n<p>To complete payments in Claro you must enter the official site of the portal and select the type of payment you want to make, as well as the payment method.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to portalpagos.claro.com.co<\/li>\n<\/ol>\n\n\n\n<p>Once logged in, the portal will show you a box where you can select the service you wish to pay for.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro1-1024x683.jpg\" alt=\"\" class=\"wp-image-26505\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro1-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro1-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro1-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Select the service you wish to pay for.<\/li>\n<\/ol>\n\n\n\n<p>When you click on the \u2018select the option you are interested in\u2019 box, a series of options will be displayed from which you can choose the most appropriate one. Click on the desired option and press the \u2018Continue\u2019 button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro2-1024x683.jpg\" alt=\"\" class=\"wp-image-26507\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro2-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro2-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro2-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro2.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>For example, in case you select the option \u2018Bill payment\u2019, the portal will offer you options that correspond to the different Claro services.<\/li>\n<\/ol>\n\n\n\n<p>There you must choose the desired option and continue with the process to select the payment method. Please note that to continue you must include the reference number, then you will be able to select the payment method.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro3-1024x683.jpg\" alt=\"\" class=\"wp-image-26509\" title=\"\" srcset=\"https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro3-1024x683.jpg 1024w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro3-300x200.jpg 300w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro3-768x512.jpg 768w, https:\/\/mascolombia.com\/wp-content\/uploads\/2023\/08\/claro3.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<p>These payment methods arise with the purpose of streamlining payments, in an easy and secure way, compared to traditional methods in which it was necessary to go to the banks or to the payment points to wait in long lines in front of a teller window.<\/p>\n\n\n\n<p>Thus, this type of platforms encourage users to participate in the growing trend of digital payments.<\/p>\n\n\n\n<p>Keep reading: <a href=\"https:\/\/mascolombia.com\/en\/exceeding-speed-limits-and-driving-without-a-pass-or-with-a-drink-could-land-you-in-jail-controversial-bill\/\"><strong>Exceeding speed limits and driving without a pass or with a drink could land you in jail: controversial bill<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Making payments on Claro is an option that has become popular due to its multiple benefits. Here\u2019s how to use the Claro payments tool to stay up to date with your bills from your phone.<\/p>\n","protected":false},"author":1,"featured_media":72352,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_focus_keyword":"Payments on Claro, Claro payments","rank_math_title":"","rank_math_description":"","rank_math_primary_category":"9","footnotes":""},"categories":[759],"tags":[776,23],"mc_distribution":[687],"class_list":["post-26546","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employment","tag-article","tag-articulo","mc_distribution-gerentes-y-propietarios"],"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/posts\/26546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/comments?post=26546"}],"version-history":[{"count":0,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/posts\/26546\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/media\/72352"}],"wp:attachment":[{"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/media?parent=26546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/categories?post=26546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/tags?post=26546"},{"taxonomy":"mc_distribution","embeddable":true,"href":"https:\/\/mascolombia.com\/en\/wp-json\/wp\/v2\/mc_distribution?post=26546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}